Sometimes the need to restart an instance arises. To do so:
- Make sure you can log into http://cloud.managementcouncil.org and see "Service Broker", and the catalog items. If this is the first time your ITC is using MCOECN Hosting, we may need to create an MCOECN.ORG account for you, or grant access to the VRA portal to your existing account.
- From the VRA Service Broker, run "Restart Redesign".
- Choose the Instance Type (test, train, production), the select the running district/application from the drop down list.
You can choose a future time/date to schedule the restart, or you can run it right away by setting the time a minute or so in the future.
- You will receive an email notice when the application has restarted. Note that sometimes it takes applications a while to present the login page AFTER a restart, so be patient.